Category Archives: News

UPDATE – CREDIT CARD PROGRAM MOVING IN-HOUSE NOW ON 11/13

Texhillco Credit Card holders.

Our credit card program was going to be launching on 9/18. However, due to unforeseen delays with our credit card processor, we’re pushing this launch date back to 11/13/2023.

On 11/13, your Texhillco SEFCU credit card will be fully integrated into our home banking and mobile app, and you’ll be able to see your real-time balance, make payments, and more!

You will receive a new Mastercard in the upcoming weeks, which will need to be activated by 11/13, at which time your current Mastercard will be deactivated.

Credit card payment due dates will also be changing starting with your payment due in December 2023. If you have an automatic payment set up to pay your card, you will need to set it up again in online banking on 11/13.

For any immediate concerns or questions about your credit card account, please give us a call at 830-896-3977.

Thank you for your understanding and continued support as we work to ensure a smooth and secure implementation of this new credit card platform!

Sincerely,
Tony Gonzales, CEO

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Just FYI, every two years we are required to perform a Member Verification Audit.  You noticed in your June statement, paper or E-Statement, a note regarding verifying your balances and to notify our auditor with any questions.  NOTICE: “Credit Union Resources is assisting your credit union in conducting a verification of member accounts.  Please compare this statement with your records and report any differences in balances to verification@cornerstoneresources.coop or by mail to Cornerstone Resources  P.O. Box 655147  Dallas, Tx 75265-5147. When replying, please state your name and credit union.”

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AFG BALLOON LOAN PROGRAM

Mark Bigott just used the program to buy a Ford Explorer for his wife and saved over $100 per month compared to a regular loan payment. He is guaranteed not to be upside down when he trades it in.  This program is best for those who drive 18,000 miles a year or less, won’t need to skip any payments, refinance at the end of the term or trade it or sell it, if you sell or trade for more than the payoff it is your next down payment, if the value is less than you owe, it is covered! We hope this may put many of our members in new or like new cars, solid and safe transportation, with payments they can actually afford!  Contact Veronica & Patsy to see if this program is for you!!!

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How else can we help? We offer a vacation loan, debt consolidation loan, AFG vehicle balloon loan, and/or refinancing vehicle loans from other financials for lower payments.  Bottom line is, we have been able to create positive cash flow for most members who have inquired, some as much as $500 – $800 per month! We do not see any relief to inflation, so don’t wait until it is to late! Contact our lending department and see what we can do for you!

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A2A is the latest service to be up and running! You can transfer funds between Texhillco and your other institutions. Quick and easy to set up, all part of our cell home banking app!

We will keep you up to date as we roll our out other new services scheduled for this year! Tony

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Two significant Solar Eclipse Events are coming to the HIll Country. October 14, 2023 and April 8, 2024. October 2023 may bring large numbers of observers to our area so anticipate this by getting groceries, gas, cash, etc. ahead of time.

The April 8th Event is predicted to create a massive influx of “visitors” to our area. Schools have already planned to be closed, extreme traffic, streets will be heavily congested, our safety resources stretched very thin.

Your Credit Union will also be closed this day as a precaution. We will notify you if traffic or safety concerns require that we close Tuesday also. (All these “visitors” will be heading out, again causing possible congestion and thinly stretched security.)

This will be a very exciting event, but please plan ahead for food, water, cash, gas, etc. Tony

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Consolidate, refinance, and/or transfer your debt to YOUR credit union!

JUST CALL OUR LOAN DEPARTMENT FOR FAST DECISIONS & REMEMBER, WE CAN COMPLETE YOUR LOAN REMOTELY, SAVING YOU TIME AND TRAVEL!  830-896-3977  APPLY FOR A LOAN

OR EMAIL US – LOAN OFFICER – Patsy Becker pbecker@texhillco.org or LOAN MANAGER – Veronica Gonzales veronicag@texhillco.org

Did you see our announcement about our Platinum Credit Card? If you don’t have your credit union’s MasterCard, you are probably paying too much interest! Apply for our Platinum MasterCard credit card! Our rates are phenomenal!

Applying for a loan and opening accounts can all be performed online, very quickly,safely and efficiently.  You can upload documents securely right to our staff by utilizing the “Upload secure documents” button on the top of each of our web pages. Follow the instructions to simply drag and drop your paystubs, ID, etc. Three boxes will appear, top box for pdf or documents, bottom two boxes for photos.  Super easy and yet so secure!  You can also upload from your cell phone app!

So, fill out your loan application online, or open a new account and experience the Texhillco solutions to your financial wellbeing TODAY!

Hot topics!

  1. Be sure to keep your Texhillco cell app updated to the latest version!  Update in your cell store.
  2. You can now place your Texhillco MasterCard Credit Card in your cell wallet. Make purchases without taking your card out. More and more vendors in the Kerrville area are updating their payment devices to be In Your Wallet compatible.  I was at the Valero pump the other day and their chip reader wasn’t working, I was able to pay with my watch! Pretty cool.  If you don’t have a Texhillco MasterCard Credit Card, call our lending department (830)896-3977 or email: Veronica at Veronicag@texhillco.org or Patsy at pbecker@texhillco.org!  Contactless, Tap to Pay is coming very soon!!
  3. We are moving forward with the Debit Card in your wallet in the very near future followed by Tap to Pay debit!
  4. Instant Issue debit cards will be here, we hope, by September 2023!

IMPORTANT REMINDER!!   It is critical for fraud detection that we have your current email and cell phone numbers! Update from ItsMe247 home banking, click on Preferences!  Or you can just give us a call 830-896-3977.  CONTACT US.

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MasterCard Debit and Platinum Credit

  • Debit Card Lost or Stolen: 833-933-1681
  • Debit Card Lost or Stolen intl: 812-647-9794
  • Debit Card Dispute: 866-279-1399
  • Debit Call Center/Support: 501-246-8497
  • Debit Call Center/Support intl: 866-207-9154
  • Debit Card Activation or Pin Change: 833-681-3490
  • Credit Card Lost/Stolen: 833-541-0777
  • Credit Card Customer Service: 833-541-0763
  • Credit Card Activation: 833-541-0770
  • Credit Card Fraud: 855-961-1602
  • Credit Card Dispute: 800-600-5249
  • Credit Card Website eZCard: 866-604-0380  ezcardinfo.com

MasterCard participates in the new EMV 3-D Secure Tokenization

If you are trying to make a purchase out of the country, let us know so we can open the “out of the country” feature; we will close it after your purchase.  Out of the country on-line purchases are some of the most un-secure and fraudulent purchases with little to no recovery for losses.
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