Branch office location:  1018 Sidney Baker St., Kerrville, TX 78028

Office phone number:  830-896-3977/888-898-8078

Lending Dept Cell phone number:  830-353-3884

Fax #:  830-895-3441 

Use the following Upload Form to securely send: Pay Stubs, Social Security numbers, Drivers License, Birth Certificates, Marriage Certificates, Death Certificates, Income Tax Returns, W-2’s, etc.  
Secure Document Upload Form


We need to be able to communicate with you!

Credit Union Staff Email Addresses (The following email addresses are not secure for sending confidential information. For confidential information use our Secure Document Upload Form:

  • Debit Card Lost or Stolen: 833-933-1681
  • Debit Card Lost or Stolen intl: 812-647-9794
  • Debit Card Dispute: 866-279-1399
  • Debit Call Center/Support: 501-246-8497
  • Debit Call Center/Support intl: 866-207-9154
  • Debit Card Activation or Pin Change: 833-681-3490
  • Credit Card Lost/Stolen: 833-541-0777
  • Credit Card Customer Service: 833-541-0763
  • Credit Card Activation: 855-527-6675
  • Credit Card Fraud: 855-961-1602
  • Credit Card Dispute: 800-600-5249