Branch office location: 1018 Sidney Baker St., Kerrville, TX 78028
Office phone number: 830-896-3977/888-898-8078
Lending Dept Cell phone number: 830-353-3884
Fax #: 830-257-1298
Use the following Upload Form to securely send: Pay Stubs, Social Security numbers, Drivers License, Birth Certificates, Marriage Certificates, Death Certificates, Income Tax Returns, W-2’s, etc.
Secure Document Upload Form
SUBSCRIBE OR RESUBSCRIBE TO OUR EMAILS
We need to be able to communicate with you!
Credit Union Staff Email Addresses (The following email addresses are not secure for sending confidential information. For confidential information use our Secure Document Upload Form:
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- Tony Gonzales – CEO
- Veronica Flint – COO
- Clarinda Valdez – CFO
- Issac Aguilar – Loan Processor
- Virginia Osorio – Administrative Coordinator
- Teesha Alaniz – Member Services/Teller
- Cecilia Finley – Member Services/Teller
- Missy Gray – Member Services/Teller/Fraud
- Mark Bigott – Mentor
DEBIT & CREDIT CARDS
- Lost or Stolen: 833-933-1681
- Lost or Stolen International: 812-647-9794
- Dispute: 866-279-1399
- Call Center/Support: 501-246-8497 International 866-207-9154
- Activation or Pin Change: 833-681-3490
- Fraud & Responding to Fraud Notifications 855-961-1602 US; 727-227-2447 International
Instant issue debit cards are now available! Contact the office 830-896-3977