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Mastercard® ID Theft Protection™

Both personal and business members are eligible for the Mastercard® ID Theft Protection™ program, which allows you to track your identity risk level and detect potential fraud. If suspicious activity is noticed, you’ll be alerted and given steps on how to take action to protect yourself. Should your identity ever be stolen, you’ll receive “white glove” treatment from Mastercard experts who will step in and personally help you resolve the matter. You can also monitor other credit card types (e.g., store cards, Visa, Amex) besides your Mastercard.

Follow these steps to sign up:

  1. Go to IDProtectionOnline.Com to enroll
  2. Click Activate Now
  3. Enter in your Mastercard card number to qualify
  4. Click Enroll
  5. Fill out your Personal Information
  6. Click Save
  7. Review your personal information
  8. Add your Social Security Number and other information to track (optional)
  9. Turn on credit monitoring by clicking Activate Nowon the credit services tab
  10. Review your risk level, alerts and monitoring on your dashboard as needed or set up alerts

There’s No Faking It: Deepfake Fraud Is a Real Problem

More and more criminals are using AI deepfakes to commit identity fraud or pry money and data from businesses and individuals. As this technology grows more sophisticated, these AI-generated videos, images, or voices can feel increasingly realistic.

To recognize deepfakes in real time, you’ll most likely have to rely on your own powers of observation. Here are important tips to identify AI-generated videos and calls.

READ MORE

College Savings Encouragement for 529 Day

Putting money away for your children’s college funds while paying everyday expenses can be a challenge. Comptroller Hegar invites Texas families to save for higher education costs, including by using 529 college savings plans.  Learn About 529 Plans

How to Protect Against Theft in Payment Apps

Mobile payment apps like Cash App, Venmo, and Zelle offer the ultimate convenience for transferring money. Unfortunately, thieves love these apps too.

While calls for better consumer protection within these apps grows, there are still steps you can take now to minimize your risk. Here are 5 tips to protect yourself while using payment apps.

READ MORE about protecting yourself while using payment apps

That QR Code Might Not Lead Where You Think it Does.

QR codes have become a convenient way to access and share information in our daily lives. Unfortunately, scammers have figured out how to misuse QR codes for their own malicious purposes. Here’s a closer look at what you can do to stay protected against this latest risk.

August Webinar Scheduled: Options for Dealing with Debt

Paying off debt can feel overwhelming, and it can be even more challenging to navigate all the options available and choose the best approach. Join us in August for a webinar to discuss a variety of payoff options, identify key differences, and weigh the pros and cons of each.  Help us spread the word about our August webinar, “Options for Dealing with Debt” using the registration link and resources at: https://partners.greenpath.com/prm/English/c/webinar_promotion

READ MORE about staying protected when using QR codes

Six Resolutions to Protect Your Privacy and Identity in 2024

Don’t let lax online practices derail your bigger plans: Resolve to protect yourself against identity fraud and other cybercrimes. Here are six simple resolutions to add to your new year’s list, all designed to help safeguard your privacy and identity.

READ MORE about protecting your privacy and identity

LINKS: Check out some additional helpful resources HERE

DEBIT AND CREDIT CARD CONTACT NUMBERS

DEBIT & CREDIT CARDS

  • Lost or Stolen: 833-933-1681
  • Lost or Stolen intl: 812-647-9794
  • Dispute: 866-279-1399
  • Call Center/Support: 501-246-8497   International 866-207-9154
  • Activation or Pin Change: 833-681-3490
  • Fraud & Responding to Fraud Notifications 855-961-1602 US; 727-227-2447 International 

Instant issue debit cards are now available! Contact the office 830-896-3977

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